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Fiber Cable Cut Disrupts 911, Cell, Internet & Phone Service In Nelson & Nearby : Updated 10:20 PM

[ 0 ] January 14, 2016 |
Many people across Nelson and at Wintergreen are reporting major outages Thursday evening due to a fiber cable cut.

Many people across Nelson and at Wintergreen are reporting major outages Thursday evening due to a fiber cable cut.


Nelson County, Virginia

01.14.16 10:20 PM

Late Thursday evening BRL was contacted by Nelson County Emergency Service’s Director, Jaime Miller. She updated the situation and said Verizon would not have repairs done at least until sometime Friday. WF&R Chief Curtis Sheets echoed the same information within a couple of minutes.

BRL has learned the cut occurred on a major fiber circuit in Nellysford along Route 151 near Wells Fargo Bank. Contractor crews had been working in that area trenching conduit earlier in the day.

Until then the situation with outages will remain the same. See latest tweets below for updates.

Original post at 6:38 PM
Sometime during the late afternoon hours on Thursday cell, internet and landline phone service started going out for many people living in Nelson County, particularly the western side of Nelson and at Wintergreen Resort. “We are being told there’s a major Verizon fiber cable cut somewhere. It’s left us without main switchboard service at Wintergreen and our 911 terminal is forwarding to the Nelson County Emergency Operations Center in Lovingston for the time being. Most of the normal phone service on the mountain is out. If someone has an emergency and cannot get a 911 call out by some other means, your best bet is to drive to our station if possible,” Wintergreen Fire & Rescue Chief Curtis Sheets tells BRL.

Sarah Holman with Nelson Cable Company says their circuits have not been affected and are working properly.

BRL is attempting to find where the cable was cut and how long the repair will take.

Our social media posts below:

Are others in the Rockfish Valley of Nelson experiencing cell and or internet problems this evening? What's your location / provider?

Posted by Blue Ridge Life Magazine on Thursday, January 14, 2016

ALERT! 911 service and phone service is out around the mountain and parts of Nelson County. If unable to call 911 from a…

Posted by Wintergreen Fire & Rescue on Thursday, January 14, 2016

Are others in the Rockfish Valley of Nelson experiencing cell and or internet problems this evening? What's your location / provider?

Posted by Nelson Mag on Thursday, January 14, 2016

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